Line Quality from the Prehistoric times

<p>Okay, so it all started off with me browsing through the Telkom website and searching for my address to see what line speed my area is capable of.</p> <p>I selected the best line speed that was available which was a 10mb line. Cool, so I order it and a while later I was contacted by a sales member that seemed enthusiastic and she told me unfortunately the best I can get is a 4mb line, I was bummed but okay that's life. The technician then came in and installed my line and told me that we are extremely far from the exchange and that we'd be lucky to get 4mb line speeds. I am just wanting to know who the do I speak to get them to either put down a new exchange or upgrade the existing one?</p> <p>The area I am in is a well built up area and there are more and more houses being attached to this exchange but nothing being done to upgrade the infrastructure to support the influx. Yes fibre blah blah blah but I am not fortunate enough to have anything planned or existing within a few blocks of where I stay.</p> <p>I have refused to pay this passed month, most times I can’t even load a web page without growing grey hairs, thinking maybe it would bring attention to the matter but no one cares :/</p>