Line problems for 4 Months now and *********** technicians

<p>My ADSL line speed was bad (1Mbps on a 10Mbps Contract) since November 2016, a technician from BYTES came to look at my line and completely BROKE it, I sat without connectivity for weeks and then he in his own personal capacity came and fixed it after I called him and complained about his service and incompetence , The line was fine and fast for a short while there after, now it's off again and he says he can do nothing because he was moved to another area , many technicians have been dispatched over the last few months and all of them are useless as the ones that came before. HE SAID MY PORT WAS USED FOR SOMEONE ELSE"S LINE THAT HAD A PROBLEM - SO BASICALLY I HAVE BEEN UNPLUGGED TO SHUT UP SOMEONE ELSE"S COMPLAINT!<br /><br />Fault: 138CTK070317 | I have also lodged a complaint with ICASA: CAS-52249-X8N7W5 Please escalate this and supply me with a reference number as well as a date and time when a technician will be at my premises</p>