rS
ridwaan S

1 reviews | Active since Oct 2011

25 Apr 2015, 19:20

Line performs poorly with no resolve

I have been at my current address for 4 years now, and have had poor adsl coverage in all this time. The maximum line speed we have is 4Mbs, and with the recent upgrades all blocks around us have been upgraded to VDSL, or Fibre, yet our block remains at 4Mbs. Even on 4Mbs the copper is poor and slow yet has not been considered for an upgrade. Can someone please look into this.

0
Replies (1)
Telkom
Telkom's reply25 Apr 2015, 19:24
Official
Hello shaiks786,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106456.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Best regards,