CR
Carol R
1 reviews | Active since Mar 2009
24 Nov 2015, 11:50
Line out of order over a month now
Hello<br> Please advise what is going on. A fault was reported on 24 October 2015 - 94CTK241015. After long waits - they said it would be fixed on the 20th November. Still does not work. Cannot hear on the line - rushing sound and no ADSL. Please advise WHEN this will be fixed - or if its simply not going to be repaired at all?<br> <br> This is really pretty shocking service!!!<br>
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Telkom's replyOfficial
24 Nov 2015, 12:54Hello creed,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Techincal Department and feedback will follow.
Your social media reference number is SM170966.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Techincal Department and feedback will follow.
Your social media reference number is SM170966.
Regards
William
Telkom Social Media Team
Telkom's reply24 Nov 2015, 12:54
Official
Hello creed,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Techincal Department and feedback will follow.
Your social media reference number is SM170966.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Techincal Department and feedback will follow.
Your social media reference number is SM170966.
Regards
William
Telkom Social Media Team