MD
Marion D
1 reviews | Active since Mar 2009
11 Apr 2016, 16:08
LIne out of order for one month
Our phone line has been out of order for a month. I have reported it 5 times as each time they close the call without repairing the line. The latest number is 137CRK060416. Last week technicians phoned three times to say they were coming & did not arrive. Shocking service.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
11 Apr 2016, 19:26Hello mdoherty,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222505.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222505.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply11 Apr 2016, 19:26
Official
Hello mdoherty,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222505.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222505.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team