Line out of order for 6 months

Since upgrading my ADSL to a 10 MB line 6 months ago I have more problem then pleasure. Not one full week has gone by that my internet was working 100% . For starters I pay for a 10 MB line but only get speeds of 200KB. Then the internet is intermittend you can't even send and receive emails. <br> I have reported numerous faults and everytime it take them 2 -3 weeks before they attend to the problem. Also ask to speak to a manager but they always in a meeting ask the managers to contact me but no one ever get back to you.<br> Today the arrogant technician came plug his modem in see all the light on the modem is on and said everything is fine and did'nt do anything to fix the problem. So this mean I'm gone wait another 2 weeks before someone will attend to my problem.<br> <br> Think twice before using Telkom as your service provider as they don't attend to the faults and make you pay for internet speeds they don't give.