Line not working since December!!!

Hi<br> <br> My line has not been working since December, I have no connection whatsoever - the line is just dead. I have called countless times, spent hours trying to get hold of someone who can assist me but no one ever does. I was told I would get an out of order rebate but never received anything of the sort. I refuse to pay for the last three months as I received no service from Telkom yet I am being harassed about payment for non existent services. <br> <br> I am at wits end about this matter and am on the brink of taking the matter to ICASA and seeking legal counsel.<br> <br> I will be forced to go this route should the matter not be resolved as soon as possible.<br> <br>