Line not working since 5 May 2016

<p>My Telkom line has stopped working since the and I have made numerous call and have been to the Telkom office serveral times however there seems to be a lack of urgency on this issue.</p> <p> </p> <p>No line since the 5 May 2016</p> <p> </p> <p>Reference Number :- 691CNZ230516</p> <p> </p> <p>Service from Telkom has been poor and your technical team has been useless to resolve this matter. Very disappointed as Telkom markets they quality and speed to resolve matters. </p> <p> </p> <p>Mrs R Morgan</p>