Line not working and never transferred 3 weeks now

Our internet at a medical practice at the Wilgers was suddenly cut off THREE WEEKS AGO. All the phone calls and requests to have the line firstly working again and secondly moved to the holding pool has been completely ignored. <br> <br> The very fact that Telkom keeps suggesting that you phone 10210 makes me so angry. It must have been about 5 hours worth of phone calls that simply are ignored or 'transferred' later just to be put down in your ear.<br> <br> I am extremely tired of this company. There has NEVER been any request of mine EVER done smoothly and without these headaches.<br> <br> It is a medical practice for goodness sakes we really need internet.<br> <br> I hope something comes of this but I can't say I am too hopeful.