LINE MOVING TAKES LONG NOTHING DEFINATE

I generally have few issues with telkom however when it comes to moving house the line moving is always a nightmare. In January i logged my line moving on the website and completed the forms and never received an sms or anything anyway I have moved into the new house and still nothing. I called today and and after holding for 30 minutes TELKOM has no record of the request to move my line. They will sms me after they close the old line and i must count 11 - 15 days from sms to then have the line moved . Its really stressful because I use the wifi to work from home and now it seems like I must wait almost a month for my line to be moved and nothing definate and in all of this they will then bill me line rental for the line for February when it seems I will not have a line.<br> <br> Its very disappointing and frustrating.