Line move request no luck with call center

A request to move my line from old Residential address to new residential address, I received a call last Wednesday or Thursday advising that a technician will be coming out on Friday 31st July 2015 no comms received after that made plans to be home the Friday for the installation. Saturday morning contacted the call center where I have been advised that a technician had tried to call/contact me which my phone was on the whole morning I then receive a notification at about 11 with a voice mail and no message left.<br> The lady I spoke to advised that latest Tuesday 4th August 2015 I should receive a call to advise when a technician will come out but nothing today is the 5th August 2015. Called into telkom call center and call center agent advised me that my old number has already been cancelled but I'm still sitting without a line at my new residence.