Line Move/Bad Service/No feedback/No Contact

So angry at how big companies like this deals with its clients. <br> I have moved house and its more than 2 weeks later and still waiting for a line, no one can even tell me when its to be installed. I was a customer in the previous house and wanted my line moved. I contacted Telkom 30 days before, they just said they cant do anything I must go through my ADSL provider which is MWEB. MWEB only sent the cancellation instruction through a day before the move so. So then only did telkom start the process. Initially they didnt know anything about it. Then I manually started the line move request.<br> <br> Now struggling for 2 weeks to just get an answer from Telkom when the line will be activated at the new house. Theres a line so its literally switch on, but NOTHING. I call the call centres or use the chat, if the systems arent down, then I just simply get no answer and sometimes the phone doesnt even ring anymore. The old line is suspended as part of the move, so Im told pay my bill basically and the call ends.<br> <br> I just cant take this anymore, how the hell do you operate like this. And this is not the first time Im complaining. Just catch a ****** wake up and think of how youre treating customers