CS
Chris S
1 reviews | Active since Nov 2013
27 May 2015, 21:13
Line Latency Issues
Hi, what i don't understand is that Telkom hosts DGL, but recently the latency on my line has been over 400ms on local servers making it impossible to use it. My download and upload speeds are normal, it's just the latency im having issues with. Can someone please help? I did log a query but it was responded to with a resolved status. I need the latency back to normal so that i may continue to take part in the DGL winter leg.
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Telkom's replyOfficial
28 May 2015, 08:12Hello chris_s,
Thank you for your post.
Kindly be advised that we are currently investigating your high latency issue and we will revert back to you with feedback.
Your Social Media reference number is SM113921.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your high latency issue and we will revert back to you with feedback.
Your Social Media reference number is SM113921.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply28 May 2015, 08:12
Official
Hello chris_s,
Thank you for your post.
Kindly be advised that we are currently investigating your high latency issue and we will revert back to you with feedback.
Your Social Media reference number is SM113921.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your high latency issue and we will revert back to you with feedback.
Your Social Media reference number is SM113921.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,