Line issue been waiting for 10 days

635crk150515 710crk190515 701crk070715 escalation nr 703777 these are the tickets so far logged for my line not synching or being dead this started in may and I am still experiencing the same issue the last ticket logged was on 30 June 2015 and my problem still persists, in the mean time I have been phoning Telkom on a daily basis and I am getting a different story from every single person I am talking to and one of the call centre agents closed the ticket logged on the 30th and logged a new one on the 7th of June 3 call centre agent told me today that a tech will be assigned to me today and another story emerged, they will only be attending to my issue on the 25th of July. I am currently losing business due to this and no one seems interested or will to resolve my issue before the weekend this is the most pathetic and stretched out service I have ever experienced form any business and to think Telkom still wants you to pay the bill even though you have no service from them I have been waiting from the 30th of June and to date a tech has not been assigned to my ticket yet