MH
Mark H
1 reviews | Active since Jul 2011
15 Oct 2015, 12:47
Line is not working
Our Telkom internet line is not working. <br> The entire area in which we live can not connect to internet via their Telkom landlines (voice is working). I have contacted the call centre who have been unable to help - apart from mail \level 2 support"<br> I have received no feedback. <br> Online chat on the Telkom support website has nobody on the other side.<br> <br> When will this be fixed?"""
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Replies (1)
Telkom's replyOfficial
15 Oct 2015, 13:55Hello tom77,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156991.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156991.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Oct 2015, 13:55
Official
Hello tom77,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156991.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156991.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media