Line is down again
<p>So we got our line working for 4 days then it went off again. I cannot understand how bad the service is. I need advise on this because I'm seriously considering cancelling our service with Telkom and will never support you again. Reference number 542crz110517</p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
16 May 2017, 14:35Hello linda-van-den-heever
The fault has unfortunately been linked to cable theft. 800 and 150 pair underground cables has been ****** for a 150m by an unknown party.
We do not have an estimated time of repair as yet but have sent a escalation to the department responsible for the repair for a progress update.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply16 May 2017, 14:35
Official
Hello linda-van-den-heever
The fault has unfortunately been linked to cable theft. 800 and 150 pair underground cables has been ****** for a 150m by an unknown party.
We do not have an estimated time of repair as yet but have sent a escalation to the department responsible for the repair for a progress update.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
16 May 2017, 15:12So within 2 months the cables were ****** twice?
's update16 May 2017, 15:12
Reviewer Update
So within 2 months the cables were ****** twice?