Line installed only a Month and now down again

To whom this may concern<br> <br> Just want to firstly say thanks that Telkom did finally installed my line after 3 Months of struggle. But unfortuantley now my line is down, after half a month of usage. I reported the fault on 1/10/2015 and on the 6/10/2015 Telkom informed me to check if the line was fixed, according to their technician he fixed the problem and the line should be up and running. <br> <br> I told Telkom that the line is still down and after Telkom tried to resinc the connection they also confirmed that it was not fixed. I asked why the technician said that it was fixed only to find out that it was not, Telkom could not give me a reply.<br> <br> I would really like my line to be fixed by the end of this week earlier if possible! At the moment I'm paying for a service which I am unable to benefit from!<br> <br> Hoop to get fast feedback.<br> <br> Regards<br> Louwrens Swart