Line installed but not activated

<p>I got my telkom line installed on friday the 23rd of June.</p> <p> </p> <p>The technician said the line will be activated the following day and I will recieve an sms from telkom once the line is active.</p> <p> </p> <p>It is now 10 days later and the line is still not activated. I have contacted Telkom twice and both times the consultants have been friendly and helpful but I never recieve any feedback about the status of the line.</p> <p> </p> <p>I have contacted the technician and he says he has sent everything through to telkom.</p> <p> </p> <p>Please will someone look into this and inform me what the hold-up is and when I can expect the line to be activated.</p> <p> </p> <p> </p>