DJ
DUWAYNE J
1 reviews | Active since Nov 2015
17 Dec 2015, 16:29
LINE INSTALLATION SKIPED AND RESCHEDULED
Telkom line installation ordered 2015-11-13 <br> Installation scheduled ***4 <br> Installation scheduled ***5<br> Installation scheduled ***1<br> Installation scheduled ***3<br> <br> How can you just change the dates? You give me a date, I take leave, you don't come. Then you just reschedule without a sorry or reason. BAD SERVICE.<br> <br> I want to speak to a manager or director. Contact details are the only response you give me.<br> DON'T DARE SENT ME A CUT AND PASTE RESPONSE!!!
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Telkom's replyOfficial
17 Dec 2015, 18:15Hello DJacobs888,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM176397 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM176397 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply17 Dec 2015, 18:15
Official
Hello DJacobs888,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM176397 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM176397 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media