SB
Steven B
1 reviews | Active since Aug 2012
27 Jan 2016, 04:12
Line installation not free as said by agent
Good day.<br> <br> We installed a telkom line in August 2015 and when doing so the call centre agent told us that the installation is free if we add telkom's \Closer Option"to our line which we did.<br> <br> We got billed the full installation cost and when we queried this we were told straight"
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Telkom's replyOfficial
27 Jan 2016, 07:10Hello 444MD176,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply27 Jan 2016, 07:10
Official
Hello 444MD176,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team