Line Installation
<p>My installation was scheduled for 14 Sep 2016 (today) between 07:30 and 16:00. I phoned to confirm, and they said someone would be there at about 10am. Well, it's 4pm now and still nobody has shown up. I can't be home all the time. Do Telkom just expect me to be home all day, everyday until they show up? This is a totally unacceptable level of service delivery. </p>
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Telkom's replyOfficial
15 Sept 2016, 08:16Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply15 Sept 2016, 08:16
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,