LC
Luis C
1 reviews | Active since Oct 2015
05 Oct 2015, 12:42
Line Installation
I ordered a phone line around the 12 August, i still have no line installation, i was called once and asked what unit number i live in but have heard nothing since, so i am quite irritated now as all i want to do is to get my adsl running so i can stream tv again. I have tried customer care but wait for more than 30 mins to get help, so i don't have airtime for that and the online chat is pointless, no answer there either. This is poor service
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Telkom's replyOfficial
05 Oct 2015, 14:07Hello LPGC,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152717
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152717
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply05 Oct 2015, 14:07
Official
Hello LPGC,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152717
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152717
Regards
Luleka
Telkom Social Media Team
Best regards,