Line Installation

2 months ago (Early February 2015) I had submitted a request for a brand new line to be installed. Firstly, they promised 2 weeks which was not met. Secondly, when Telkom had finally arranged for the line installation (11 April 2015) and completed it, however, they installed THE INCORRECT TYPE OF LINE. My order specifically states I requested a line that would have ADSL internet access and I was provided with a simple telephone line installation. I am in the position where I do not require the use of a traditional telephone. Please could this be corrected as soon as possible.<br> <br> Secondly, when trying to call the call center, I am told that my line is suspended due to lack of payment, which is quite incredible seeing as their has been absolutely no service whatsoever!