CB
Cailen B
1 reviews | Active since Oct 2017
16 Oct 2017, 16:45
Line has been down for 9 days.
I have had countless calls with this bad company and this is by far the worst. Telkom has taken their sweet time attending to cable theft and usually it takes 48 hours to complete this issue but oh no where I live they just dont care. Its been 9 days and all they can tell me is a technician needs to attend the fault. NEEDS? Its supposed to be finished by now. Worst company you can come by and that is telkom.
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Cailen B's updateReviewer Update
16 Oct 2017, 22:29Update: Technical support does not have any information in regards to the fault.
CB
Cailen B's update16 Oct 2017, 22:29
Reviewer Update
Update: Technical support does not have any information in regards to the fault.
CB
Cailen B's updateReviewer Update
20 Oct 2017, 17:45So after 17 days my telkom line is still down and our Opensurve area manager keeps on telling us that our line will be online everyday and nothing happens. Pathetic to think we live in 2017 and still have companies like Telkom that cant keep us online. I understand that you need to order copper cabels and install them but it has already been done for over a week now and no one at telkom can give me an answer because they say our copper cabels still need to be installed. Everytime I go to a technician they always spin a story that they will check my line now, they never did. Telkom is pathetic and I cant wait for fiber then I can just change away from the mess that is telkom.
CB
Cailen B's update20 Oct 2017, 17:45
Reviewer Update
So after 17 days my telkom line is still down and our Opensurve area manager keeps on telling us that our line will be online everyday and nothing happens. Pathetic to think we live in 2017 and still have companies like Telkom that cant keep us online. I understand that you need to order copper cabels and install them but it has already been done for over a week now and no one at telkom can give me an answer because they say our copper cabels still need to be installed. Everytime I go to a technician they always spin a story that they will check my line now, they never did. Telkom is pathetic and I cant wait for fiber then I can just change away from the mess that is telkom.