Line gone since 13 July, no assistance in August

Hi There<br> <br> I still have no line, and it is nearly a month and NOONE has ever contacted me.<br> <br> I have the reference from my previous complaint: SM132590 but all that means is I get this escalated.<br> <br> It has been escalated by Mweb, 2 seperate complaints, Telkom at Cresta, A half dozen times from the callcentre, twice from the callcentre managers, and still.. No line.<br> <br> So If I do not have a line by the 22nd, I will have had this open a month officially, so I want a month off of my bill. No service no pay, as you have the policy, no pay no service.<br> <br> Joshua