Line for 5 days still not fix everyday get same answer

<p>Customer Reported Problem<br />***</p> <p>I have even esculate the problem number 956294 </p> <p>Every day I hear it is assign to a technician and he will fix it today the next day the same story.</p> <p>I really need my line and adsl line up and running urgently we study thru the internet. </p> <p> </p>