Line Fault Unresolved. Records Demand

After several conversations with several of your lying operator staff, my line is still not fixed and is still faulty. I want the full records of my entire account for the last 4 years, which includes the names and employee ID's of every person I have ever dealt with along with the recordings of all of the conversations because I am tired of being **** to. Why am I getting different stories from each person? Who is responsible for the lack of service delivery you are providing? Why are you continually so useless? I look forward to seeing the next set of excuses you come up with because the next complaint won't be so polite or in such a discrete forum. Love and Kisses XX