Line fault sorted

I had been struggling with a fault on my adsl line since December. This fault was preventing me from upgrading my line to a 4 meg line. After numerous dead ends and no one being able to assist, and after escalating the problem on numerous occasions, finally Telkom sent out a technician, Sizwe. <br> <br> Sizwe went above and beyond, he was very helpful, kept in contact with me during all stages of the problem over the past week. He never passed the buck, he took full responsibility until the issue was fixed, unlike the previous technician who installed our line.<br> <br> I hope Telkom knows what a good contractor they have in Sizwe.<br> <br> Fault number: 86CRK040216.<br> <br> Thanks also to Noleen at Telkom Social Media for assisting.