Line fault reported 9 December and escalated

I reported my faulty ADSL line on the 9 December. I had the call escalated on the 12 December. I have made numerous calls inquiring as to when it will be repaired. Up till now nothing has been done to rectify the problem. Today I was told that my line is fine from their side. Wish they would come here and give it a try.<br> <br> I have been promised feedback from senior managers - Nothing. Time to cancel and move to a service that works.