Line Fault Reported 30 June, Still Not Fixed

I reported a Faulty Line on the 30th June. The line doesn't work at all. I have been calling almost everyday, with empty promises that the line will be fixed 'today'. This is a business line and i am losing business because my customers cannot get hold of me. Today, when i phone to track the fault, as soon as i give the telephone number that is faulty, the phone gets put down in my ear. This is an absolute joke. I will start advertising my \Premi-Cell"numbers"