LINE FAULT - INCORRECT INSTALLATION ADDRESS - BILL

I have been trying to get my line fault repaired for over ten days now with no results (I have a notebook of reference numbers,dates and times I've called), I am going into hospital for a knee replacement next week and I will be ALONE in bed rehabilitating which I believe will be for a period of 6 weeks SO I NEED A RELIABLE TELEPHONE AND ADSL service. Furthermore (believe this or not) Telkom have had the incorrect installation address listed since they installed the service over 20 years ago and I have been trying to get them to change this for the past 20 years, every time I report a fault a technician goes to the incorrect address and I get billed because they cannot find the service.<br> <br> CAN SOMEONE AT TELKOM RELIABLY HELP TO GET THIS SORTED OUT AND THE ACCOUNT CORRECTED