JN
Jan-Hendrik Nelson
1 reviews | Active since Sept 2014
16 Jul 2015, 17:08
Line drops internet connection intermittently
On the 28'th of June my adsl line started dropping the internet connection for a time of about 2 minutes before reconnecting again. I reported the problem on 29 June (ref 721CTK290615), and again on the 10 July (ref 405CTK100715), despite reporting the problem twice and waiting for 19 days, no progress was made .
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Replies (1)
Telkom's replyOfficial
16 Jul 2015, 17:16Hello Fiesies,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM126088.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM126088.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Telkom's reply16 Jul 2015, 17:16
Official
Hello Fiesies,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM126088.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM126088.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***