Line dropping and lack of service (ADSL Clients)

According to Telkom's web site i should be able to get a 4mbps line to my house. Most houses in my area allows for 10mbps. Even a mere 5 Houses down the street in the next block they can get 10mbps.<br> <br> I initially had 4mbps and complained about the line continuously dropping. Then the technician told me that I need to downgrade my line to 2mbps because the backbone cable cannot handle 4mbps and will continue to drop. Once the backbone cable got replaced I can upgrade again. This was a year ago and nothing of the sort has happened.<br> <br> I had another technician that was working on the pole in my yard. He also said there is a problem with the backbone cable and it needs to be replaced. Looks like Telkom has no interest in their copper clients any more and they are only focusing on their mobile network. Since I do not have Telkom mobile signal at my House (Also ends 5 houses away) I guess I will need to start looking at more expensive offers from different providers. Really is sad to see that they have no interest in keeping their clients.