Line Dropped 3 Time. Then put on hold for 15 mins

Ive tried to get hold of Telkom to have my business line installed.<br> The website doesn't work. <br> The phone line I waited for 30 mins. Finally someone answered but didn't talk. Could just hear them chatting in the background. <br> Tried again. Waited again for 20 minutes. Someone answered. Put me on hold for 15 mins while she \looked up my account"and never returned. <br> <br> Call me. I need a ADSL line installed and NOTHING WORKS!!!"""