Line down sinse 07 January 2016

Telkom technicians work on the line on 07 January 2016 and since then the line was dead. Tried to report it but was advised that a call cannot be logged as the account is in arrears. Paid account in full and eventually able to log a call.<br> <br> 5 follow ups done since 25 February to no avail. No technicians onsite to assist in getting the line fixed and working.<br> <br> This is completely unacceptable.<br> <br> Please assist URGENTLY as I am loosing business due to the line being down.