Line down since the 17th

<br> Good day,<br> <br> I have had no incoming, outgoing and no internet on my lone since the 17th of Feb.<br> Everyday i call the call center from my cell phone as i cant make any outgoing call from my line.<br> Everyday i get the same response.<br> My case was supposedly assigned to two different techinicians that cam e to my premises and supposedly checked that the problem was fixed and my line working. I am not sure how that is possible as i do not recall telkom calling me to check if my line was working or not. <br> <br> This morning i was told tech will be coming to my premises but he will call to make sure i am home. up to now still no call and lone still not working.<br> <br> I do not understand why it is taking so long to fix my line and to make it worse no one from telkom is bothered with giving me any feedback as to what is wrong with the line.<br> But yet Telkom is very quick to send reminders that my account is in arrears. Like seriously telkom, i haven't had a working line since the 17th of Feb, why would i pay????<br> <br> I really need this issues to be fixed.<br> SOMEONE PLEASE GIVE ME ANSWERS.<br> <br> PHONE NUMBER ***<br> FAULT NUMBER 103CRK170216<br> ESCALATION NUMBER 830845<br>