KA
Kerry A

1 reviews | Active since May 2016

25 May 2016, 10:55

Line down since May 7-COMPLETE LACK Of CUSTOMER SERVICE!!!!!

<p>My line and thus internet is still down...it's been down since the 7th of May. Nobody seems to care or be able to tell me why a technician has still not attended to my fault (reported 7 May.) I have been proved right that I was correct in being hesitant to sign up for telkom internet in the first place!</p>

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Replies (1)
Telkom
Telkom's reply26 May 2016, 14:50
Official

Hi kezzie19

Thank you for making contact with us and brining this to our attention.


This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.


Interaction ***


Regards
Keagan
Telkom Social Media Team