Line down from the 2nd December

Telkom Escalation nr: 792395.<br> <br> I reported on the 2nd December that my Telkom line and ADSL was not working. My wife works from home and the data bundles I have to buy to put on my phones are costing me a lot of money.<br> <br> I tried to phone in everyday to follow up, but you have to hold on at least 15-20 min to get someone to answer and if someone answer the call gets disconnected and you have to phone again.<br> <br> I phoned on the 15th December and they said a technician should come out, but nothing has happened.