AP
Anco P
1 reviews | Active since Mar 2010
08 May 2015, 08:35
Line down for more than 2 weeks
Today is the 8th of May. My line has been down since the 29th of April, apparently because of an exchange \upgrade". I logged into their site to check the fault on the line [URL Removed] It states : <br> Date reported: 2015-04-29 08:25<br> Reference number: 75226 <br> I escalate the fault with the reference number 4 times by phone and also use the website numerous times and get promised feedback each time. After the fifth time"
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Telkom's replyOfficial
08 May 2015, 09:06Hello Anco,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway & feedback will follow.
Your social media reference number SM109346.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway & feedback will follow.
Your social media reference number SM109346.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply08 May 2015, 09:06
Official
Hello Anco,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway & feedback will follow.
Your social media reference number SM109346.
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway & feedback will follow.
Your social media reference number SM109346.
Regards,
WilliamLetwaba
Social Media Team
Best regards,