AI
Afzal I
1 reviews | Active since Jan 2018
23 Jan 2018, 17:17
Line down for almost 2 weeks
Our area lines in Heidelberg have been down for almost 2 weeks now and Telkom has still not fixed them.
Helpful (0)
Replies (6)0
Replies (6)
Telkom's replyOfficial
15 Feb 2018, 13:54Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply15 Feb 2018, 13:54
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
15 Feb 2018, 13:55Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply15 Feb 2018, 13:55
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
15 Feb 2018, 13:55Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply15 Feb 2018, 13:55
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
05 Mar 2018, 07:20Good morning.
Could you please send us a private reply with your affected telephone number?
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply05 Mar 2018, 07:20
Official
Good morning.
Could you please send us a private reply with your affected telephone number?
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
AI
Afzal I's updateReviewer Update
05 Mar 2018, 08:27***
My cell: ***
AI
Afzal I's update05 Mar 2018, 08:27
Reviewer Update
***
My cell: ***
Telkom's replyOfficial
05 Mar 2018, 13:34Thank you for the feedback. We have unfortunately fallen victim to cable theft in the area. Due to the repeated nature of this problem the area has been deemed as a high risk area and cable replacement is no longer viable.
Our consultants will be in touch to advise on possible alternate solutions.
Sorry for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply05 Mar 2018, 13:34
Official
Thank you for the feedback. We have unfortunately fallen victim to cable theft in the area. Due to the repeated nature of this problem the area has been deemed as a high risk area and cable replacement is no longer viable.
Our consultants will be in touch to advise on possible alternate solutions.
Sorry for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,