aF
andre F
1 reviews | Active since Mar 2013
02 Feb 2016, 18:56
line down for 9 days
My telkom line has been down for 9 days and the call centre agent explains that there is a fault with the line in my area and she cannot tell me how long it will take to sort out and it might take a week or 2. Telkom had no issue debiting my account for a full month though. Utterly disgusted.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
02 Feb 2016, 21:04Hello andrefrasenburgh,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Best regards,
Telkom's reply02 Feb 2016, 21:04
Official
Hello andrefrasenburgh,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Best regards,
Telkom's replyOfficial
02 Feb 2016, 21:04Hello andrefrasenburgh,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Best regards,
Telkom's reply02 Feb 2016, 21:04
Official
Hello andrefrasenburgh,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM195852.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Best regards,