lL
linked L

1 reviews | Active since May 2016

01 Sept 2016, 10:44

Line down for 6 weeks and nobody can say what is going on

<p>Myself and my house mate's ADSL line went down on the 20th of July. Almost a month later, a Telkom technicain came around and sorted the line out. It was only up for two days, and then went down again! After re-logging the fault, it seems as if it is being ignored. I have escalated the fault twice, but every time I call, they say there is no escalation, and cannot give me feedback other than it is with the testing center and no tech is assigned. </p>

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lL
linked L's update06 Sept 2016, 14:36
Reviewer Update

So I did respond to Telkom with my circuit number as requested to ********** with the given reference as the subject, but was ignored.