Line down for 3 weeks

<p>I had my telkom line activated on 24 August in order to use internet on the line, on the 6th of September they notified me that the line is active and with Afrihost. The line worked for a few hours before being ******. They assured me that in the next 2 weeks the line will be active and that it is high priority, I was very patient up to now giving them the time to get the line up and running, now 3 weeks later the line is still inactive, however they keep reminding me that I still need to pay for the month and that I can dispute the charges once the line become active again, which they cannot put any sort of timefrome on, in one conversation with an agent I was told they are still reviewing whether it is feasable to replace the line or to offer an alternate service? I have now had enough and would like this issue to be concluded, I am happy to pay my outstanding line rental and give up on my efforts, however I feel having to pay for an additional months line rental just to dispute it later is a futile effort. Telkom I would love to use this service please give me some feedback</p>