MK
Mark K

1 reviews | Active since Apr 2013

28 Feb 2016, 13:47

Line down for 3 weeks

My telephone line and Internet connection at home have been down for 3 weeks now. Ref 660CRK***. Technician was out here and said she would escalate and resolve. Received an SMS to say cable fault will be attended to 26 Feb. To date. No telephone no internet and no more info ? Poor response and effort.

0
Replies (1)
Telkom
Telkom's reply28 Feb 2016, 17:39
Official
Hello footdoc,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.



Your reference number is SM206274

Regards
Telkom Social Media Team

Best regards,