MB
Melvin B
1 reviews | Active since Dec 2010
22 Mar 2016, 07:54
Line down for 3 Months
On 17 January my area was struck by lighting, I replaced everything and reported that my line was down. My premises was inspected by a technical repairman twice. He told me that the problem is under the Meyerspark exchange in the manhole. Since that nothing is happening. I want a refund for the three months.
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Telkom's replyOfficial
22 Mar 2016, 08:26Hello Melvin123,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply22 Mar 2016, 08:26
Official
Hello Melvin123,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,