Line down for 2 weeks, Telkom still cannot make an accurate diagnostic
<p>Fault 802CTZ111116 for Service ID B ********** 97 has been down for almost two weeks. Telkom claim a cable fault with "technicians working on this daily" however no progress. Impossible to have a cable fault as neighbours tap off the same line. Have already escalated with reference number F ********** however still no feedback. We run a business using this line, and cannot afford the downtime!</p>
There is still no indication on whether or not Telkom is actually working on this. I keep being told it's been assigned to a technician, but to no avail! We're into the 3rd week of being without internet, and our home-run business is suffering greatly! Telkom putting small businesses out of business!
There is still no indication on whether or not Telkom is actually working on this. I keep being told it's been assigned to a technician, but to no avail! We're into the 3rd week of being without internet, and our home-run business is suffering greatly! Telkom putting small businesses out of business!