1 reviews | Active since Sept 2015
Line Down and Requests get Ignored
<p>I reported that my line was down on 09-09-2016.</p> <p> </p> <p>After about 3 weeks I started a chat on the Telkom support site. I was informed that they are aware of the issue and that the person sent another email to the 'cable company' that needs to attent to it and that she would let me know of the timelines involved via Cellphone.</p> <p> </p> <p>I have after more than a week not received further feedback and the line is still down. For almost an entire month now!!</p>
HI FrancoisDouglas
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We have attempted contact directly on the contact provided with no success. Please provide the line details when possible in order for us to assist with feedback. We await your feedback.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI FrancoisDouglas
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We have attempted contact directly on the contact provided with no success. Please provide the line details when possible in order for us to assist with feedback. We await your feedback.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
Good day
My nuber is: **********
Could I please ask that you try to contact me again as I am available.
Regards
Francois
Good day
My nuber is: **********
Could I please ask that you try to contact me again as I am available.
Regards
Francois
If the number does not display, I can confirm that the number provided to this post and my profile is correct.
If the number does not display, I can confirm that the number provided to this post and my profile is correct.