1 reviews | Active since Jun 2012
Line down and no Internet for 4 weeks - **************** in progress
<p>Call was logged but was closed without technician even coming out to property to check. This wasted a week and half as it was closed on technical system, but active on the website. After call to customer service desk, I was informed of the above and a new call was logged as per CustServRef below:</p> <p><br />TIN-TIN ********** <br />CustServRef - 869CRK260916</p> <p> </p> <p>Lack of service delivery is astounding. Paying for services not rended is ******* and in contravention of Customer Protection legislation.</p>
Issue has now been resolved. It is disappointing that one has to revert to HelloPeter to get any action, and I am sure not going to expect a pro-rata on my bill for period of no service, but that would be the right thing to do.
Issue has now been resolved. It is disappointing that one has to revert to HelloPeter to get any action, and I am sure not going to expect a pro-rata on my bill for period of no service, but that would be the right thing to do.