SM
Shafiq M
1 reviews | Active since Nov 2015
24 Nov 2015, 08:23
LINE DOWN 7 DAYS NO ACTION
Line and Wi-fi go totally dead 7 days ago. Log three fault complaints and go to see Telkom who \escalate"query saying it's a \""bulk\"" fault. But haven't seen any technicians in neighbourhood. Am losing money due to Telkom. So ****** inefficient"
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Telkom's replyOfficial
24 Nov 2015, 08:37Hello S Morton,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, your preferred contact number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170900
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, your preferred contact number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170900
Regards
Narriman
Telkom Social Media Team
Telkom's reply24 Nov 2015, 08:37
Official
Hello S Morton,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, your preferred contact number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170900
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, your preferred contact number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170900
Regards
Narriman
Telkom Social Media Team