Line Dead For nearly 3 weeks! ***

On the 17th April I tried my land line and the line was completely dead. I reported and logged the fault on the 17th. I have had zero feedback - not a call, message or sms or email - NOTHING!

When calling the fault line on Friday 3rd May, I was told that there is no time frame they can give me on repairing the line. I quote " it won't be soon"

Are you serious? Don't respond to a customers fault for over 2 weeks, and then when he calls he's told theres no time frame. So basically to keep on paying for a shoddy service, one that isn't working and to just wait.

Our household and home business depends on this line! The fact that the fault is ignored for weeks makes me feel like nobody in the Telkom organization actually cares or gives a d#mn.

(The one star rating above is because it requires you to select at least one star, if none or minus stars were a choice I would have gone with those options!)